Send emails to staff@GrocExp.com or call toll-free 888-515-0008       Include Order ID (if available), Ship To Name on messages Send your message using this form Use this form to make sure your inquiry reaches our support agents. You may also send your inquiry to staff@GrocExp.com (spam filtering software may intercept messages sent to this address) your reply e-mail address:  subject:  e-mail text: message security code:2501 <== type the blue number in this box   submit e-mail NEW! send your text message to 248-636-3223 (carrier MetroPCS) Text messages will receive priority support and will be answered throughout the day. Send an e-mail to staff@GrocExp.com We return e-mails during weekends and holidays. If you inquiry is not responded to quickly, Groceries-Express.com may be investigating the matter before providing your answer. Sending multiple messages concerning the same issue will not get your question answered faster. Phone toll-free 888-515-0008 Currently we use mobile communications for customer support. This allows us to receive your call during non-business hours. During business hours we may be working on a call-back basis. Please leave a message and a representative will work on your issue then confirm via e-mail the actions taken. Groceries-Express.com can not be placed over the phone because this takes a long time and the risk of error is too high. We will take requests for special items not currently found in our on-line grocery store via phone.